Frequently Asked Questions

Services

We offer weekly, online peer groups held via Zoom as well as online 1:1 sessions with our facilitators that help augment social skill development. All subscriptions include weekly reporting, a moderated chatroom for peers to stay connected, and access to our digital health platform.
No. Our program design, peer groups, and service delivery is conducted entirely via Zoom and online. We are unable to assist families with locating in-person peer groups at this time and we do not match for proximity to other peers.
Ascent welcomes individuals from ages 8 to 35 years old. Each peer group will only include learner’s that are similar in age.
Peer groups meet on Zoom and all peers have their video and audio on.
Peer groups typically consist of 3-7 peers in a peer group.
We match groups based on factors such as age, interests, social skills level, and availability. Age-appropriate groups can be more developmentally appropriate and relevant, while matching individuals based on their interests can help create an engaging and enjoyable therapy experience. Group matching based on social skills level ensures that each person is in a group with others who have similar needs and goals, and considering availability helps create a stable and effective therapy experience.
Peer group sessions run for 55 minutes every week at the same time and day of the week. 1:1 sessions are 30 minutes.
The peers in a group can be from any state in the US and meet online with their other peers each week.

Yes, you can cancel services at any time. There are no contracts and we have a money-back guarantee.
You may view your payment method on file and all billing information by logging into your Ascent account here.
We believe in our program’s efficacy so strongly that if your child attends the entirety of every peer group and 1-to-1 session for 3 months and does not significantly improve, we will give you a full refund.

Yes, we accept Health Savings Account (HSA) and Flex Savings Account (FSA) cards. You can simply input your HSA/FSA card details during payment and you will be all set. You will not need to go through the process of obtaining reimbursement.

To get started, fill out our Get Started form and then purchase and schedule your assessment to determine if our program is a good fit. Assessments are 45 minutes, conducted via Zoom, and are held with a member of our care team and customer success team.